Privacy Policy

Because we value you as a customer, we understand the importance of privacy to you. As such, we have taken the necessary precautions to be in compliance with the British Columbia Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

We would like to inform you of our policies for collecting, using, securing, and sharing customer information.

This Privacy Policy states what we will do with your Personal Data once you have submitted your details to the site. By submitting your details, you agree to the principles of this policy. Any information you give to BC Housing Network will be held with the utmost care and will not be used in ways that you have not consented to. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Webmaster via email:

We collect personal information in a number of different ways. These include email enquiry forms which can be found on our contact us page, through data capture forms found on guide or report download pages and through cookies. You can find out more about what cookies are and why we use them further down this document.

Your personal data will be used by BC Housing Network to communicate with you. This will take the form of emailing you our product newsletters, sending you specially selected Third Party advertising offers, or communicating with you regarding our service so long as you have opted-in to receiving any of the former. Your personal information will not be used for any purpose not directly related to BC Housing Network’s business offering. At any point you can unsubscribe from any or all of our communications by clicking the unsubscribe link which we make available on all our communications. If you have problems doing this you can contact our Webmaster at

We will send you information according to the preferences you submitted via our data capture form. If you would like to change these preferences at any point, please email us at

On occasion we may market to you products and services related to BC Housing Network’s business offering (including updates to our service offering) and also offers from carefully selected advertisers where you have opted-in to receiving such communications. If at any point you would like to opt-out of receiving communications from us, or you would like to change the channels that we use to contact you, please contact us at Additionally, you can unsubscribe from any or all of our communications by clicking the unsubscribe link that is available on all of our communications.

Please note that we can only unsubscribe e-mail addresses we know about and not any forwarding or linked addresses from whose accounts a request may be received. To ensure you stop receiving our e-mails, please provide the original e-mail address you signed up with or all addresses you think we may hold.

BC Housing Network may pass your personal data between companies within the group in order to respond to enquiries or for the purpose of marketing communications. In addition, BC Housing Network may on occasion pass your details on to selected third parties outside the group for the purpose of specific marketing communications unless you have opted out of receiving such communications.

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policies which may differ from ours.

WEB ANALYTICS BY GOOGLE uses Google Analytics, a web and mobile analytics tracking tool provided by Google, for audience activity, demographics reporting, and remarketing. You can opt-out of Google Analytics by installing a browser plug-in available on Google’’s website.

This online privacy policy applies only to information collected through our website and not to information collected offline. By communicating electronically with us, you acknowledge and consent to our processing of personal data in this way.


A cookie is a small piece of information that is placed on your computer when you visit certain websites. More about the use of cookies.

We use cookies to:

– remember you when you visit this website to keep track of your browsing patterns and to build up a profile of how you and other users use the website.
– make our website work as efficiently as possible.
– Most browsers allow you to turn off cookies. To do this look at the “help” menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.

USE OF COOKIES uses standard technology known as “cookies” including session cookies and persistent cookies. Session cookies temporarily keep your settings. This information is stored until your browser is closed. Persistent cookies are created for specific functions you may choose to use on the website including, but not limited to: accepting terms of use; saving searches; and saving favourites. Website logs are analysed to constantly improve the value of the information provided on the website. The website logs are not personally identifiable, and no attempts are made to link them with the individuals who actually use the website. Other than our own site cookies, our advertisers may deliver advertising using cookies. These are used for statistical reference only and do not collect any personal information about you. These cookies hold no personal information whatsoever and are destroyed upon leaving the website. You are free to turn cookies off in your browser, but please be aware that in doing so, you will not be able to access sites with member sections.

We endeavor to take all reasonable steps to protect your Personal Data, but cannot guarantee the security of any Personal Data you disclose online. You accept the inherent security implications of dealing online over the internet and will not hold us responsible for any breach of security unless we have been wilfully negligent.

Please note that this privacy policy is subject to change from time to time. If we decide to change our privacy policy, we will post those changes on this page.

Last updated: May 2015